Experienced hospitality executive specializing in pre-opening strategy, operational launch planning, staffing, and hospitality development support for hotels, resorts, and destination hospitality projects.

Skilled in building operational infrastructure, leadership teams, SOPs, staffing plans, and guest experience strategies from the ground up.

Known for bringing organization, structure, and operational alignment to complex hospitality openings and repositioning initiatives.

Core Competencies & Experience

Pre-Opening & Launch Strategy

Supported hospitality projects from development through opening with oversight spanning staffing, operational planning, systems implementation, and service standards.

Partnered with ownership, architects, development teams, and operations leadership throughout project execution.

Operational Infrastructure Development

Created SOPs, operational workflows, staffing structures, leadership onboarding plans, and service training programs.

Built scalable operational systems aligned with luxury hospitality standards.

Leadership Recruitment & Team Buildout

Supported hiring strategy and leadership recruitment for pre-opening hospitality teams.

Built operational leadership structures across rooms, food and beverage, guest services, and events.

Hospitality Concept Development

Worked closely with ownership and executive leadership on brand positioning, guest journey development, and hospitality programming.

Supported property repositioning and experiential hospitality initiatives.

Key Achievements

• Supported multiple hotel and resort openings from development through launch.
• Built operational infrastructure and staffing plans for hospitality leadership teams.
• Improved pre-opening timelines through operational coordination and leadership alignment.
• Helped establish service culture and operational standards ahead of opening.
• Supported hospitality repositioning and concept enhancement projects.

Certifications & Training

• Hospitality development and operational leadership training
• Experienced with hospitality systems implementation and operational planning
• Strong background in staffing strategy and service standards development